Building capabilities to help our customers … is a big part of how we help fuel them forward.

Eder Bordin’s title is Technical Service Manager. But he thinks of himself as a consultant: someone who can advise ethanol producers on the latest industry trends, technological innovations, and best practices. That might be anything from a new IFF enzyme product to plant management to an advance in milling equipment.

It’s all part of his job. And even after more than 25 years in biotechnology, he still gets excited about it.

“In every ethanol plant, you have yeast, which is a biological system, working with engineering equipment. It is pretty hard to predict everything about a biological system, so we need to keep studying that interaction to get a better understanding of what the yeast is doing,” Eder says.

“I also support our customers with new ideas, technical information, lab support—whatever can help them move their business forward. It’s a constant challenge that motivates me every day.”


South America is also a pretty exciting place for an expert like him to be right now. The first corn-based ethanol plant on the continent—typically dominated by sugarcane ethanol—came on line just a decade ago in Paraguay. That was followed by other new projects, most notably in Argentina and Brazil, Eder’s home base.

In this rapidly growing market, his customers range from large, complex plants with sophisticated technology to smaller, more traditional operations. That means that to be an effective partner; he must tailor his approach to each customer’s stage of development.“ Some need advanced services like statistical tools and data analysis, and others need help implementing process control routines or training their people,” he explains. “For example, recently we ran a trial of a new alpha-amylase in one plant, and in another, I showed the plant manager a simple change he could make to improve their liquefaction process. And in both cases, we were able to increase their yield and help their business.”

It’s a collaborative approach Eder believes is mutually beneficial.

“When we work with the customer to produce more ethanol with less corn, we’re creating energy,” he says. “And that energy moves us both forward.”